FAQ

📌 Frequently Asked Questions (FAQ)

How long does shipping take?
a) USA: 3 to 8 business days (tracking available)
b) Rest of the world: 3 to 12 business days (tracking availability may vary)
Please refer to our Shipping Policy for full details.
Can I track my order?
Yes! Please visit our How to Track My Order page for full tracking instructions and updates.
What is your return and refund policy?
You may request a return within 30 days of receiving your order. Items must be unused and in original condition. Please refer to our Return Policy for full details.
What should I do if I receive a damaged or incorrect item?
Please email us at cubblybaby@gmail.com with photos of the issue. We’ll resolve it as quickly as possible.
Do I need to create an account to place an order?
No account is required, but signing up gives you access to order history, special offers, and faster checkout.
Are your products safe for babies?
Absolutely. We carefully select gentle, baby-friendly items that meet high safety and quality standards.
Do you offer gift wrapping?
Yes! You can add gift wrapping at checkout for a special touch.
Can I subscribe for regular deliveries?
Not at the moment. We currently do not offer subscription services.
Can I sign up for updates and promotions?
Yes! Just enter your email on our homepage to subscribe to our newsletter and receive updates and exclusive offers.
How can I contact customer service?
Feel free to email us anytime at cubblybaby@gmail.com. We typically respond within 24 business hours.